NICK DOWNING TAPPED TO LEAD THE LANGHAM, CUSTOM HOUSE, BANGKOK

Seasoned hotelier to bring The Langham's new luxury landmark in Thailand to life

Hong Kong, 9 July 2025 – Langham Hospitality Group (LHG) has named Nick Downing as General Manager of The Langham, Custom House, Bangkok. The appointment is the first of a series of key hires the Group is making ahead of the riverside retreat's opening in late 2026.

Downing brings more than three decades of luxury hospitality experience from across Southeast Asia, Australia and the Indian Ocean, and is widely recognised for his track record of shaping new luxury hotels into standout destinations for the world's most discerning travellers. He most recently served as General Manager of The Siam in Bangkok, leading the independent urban resort to international acclaim – including a coveted place on the World's 50 Best Hotels list and a Michelin three-key distinction.

His previous leadership roles span both corporate and on-property positions, including posts at Minor Hotel Group, where he managed a cluster of 12 hotels; W Retreat Koh Samui, which he successfully repositioned; and Per Aquum Hotels & Resorts, where he steered key development projects and the seamless opening of the renowned Huvafen Fushi resort.

Downing will report to Sherona Shng, LHG's Regional Vice President – Operations, Asia.

“This appointment is a clear statement of intent,” said Shng. “We are building The Langham, Custom House, Bangkok to be one of the most distinctive and desirable hotels in the region. Nick's ability to elevate properties into cultural icons, with a focus on people, partnerships and place, makes him the ideal person to bring the extraordinary hotel to life.”

Located in Bangkok's Bang Rak District, The Langham, Custom House, Bangkok is being developed by Rabbit Holdings, a subsidiary of BTS Group. The 78-key hotel will occupy a striking site along the Chao Phraya River and incorporate the city's historic Custom House building, an architectural treasure that is being meticulously restored as part of the project.

Signature features at the property will include an outpost of The Langham, Hong Kong's three-Michelin-star Cantonese restaurant, T'ang Court, a unique destination bar and an outlet dedicated to serving world-class pastry creations. Together, these elements will set a new benchmark for luxury hospitality in Bangkok, blending heritage and modernity in one of the city's most iconic locations.

Please click here for high-resolution images.

-END-

About The Langham Hotels and Resorts

Combining modern sophistication and timeless glamour, The Langham Hotels and Resorts is globally recognised for its intuitive service, contemporary art collections, award-winning culinary expertise and signature pink accents. Drawing on the British heritage of its first and flagship hotel in London, which was opened in 1865, The Langham continues to further its rich legacy by delivering exceptional experiences with a touch of playfulness in key destinations across four continents. Learn about the brand by visiting LanghamHotels.com, and follow The Langham Hotels and Resorts on Instagram (@langhamhotels), Facebook (@thelanghamhotels) and X (@thelanghamhotel).

About Langham Hospitality Group

A wholly owned subsidiary of Great Eagle Holdings Limited, Langham Hospitality Group (LHG) is a global hotel operator with a family of distinctive brands that include The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has an international footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The group takes its name from The Langham, London, Europe's first Grand Hotel which for 160 years has been the pinnacle of sophisticated hospitality. The property's philosophies are reflected Group-wide through inspiring design, cutting-edge innovation, sincere service and an unwavering commitment to building great memories. For more information, visit LanghamHospitalityGroup.com.